RTL Clubs | review-2026-09-16-v0.3 PROVISIONAL REVIEW DOCUMENTS: not a binding contract Company: RTL Clubs Published: 2026-09-15T23:53:34.903069+00:00 L05: Parent-Tuition Provider Terms Template Version: review-2026-09-09.2 ## 1. Complete before offering tuition Provider: [LEGAL NAME, TRADING NAME, NUMBER IF APPLICABLE, ADDRESS, EMAIL AND PHONE]. Parent: [NAME AND CONTACT]. Learner: [NAME/IDENTIFIER]. Venue: [ADDRESS/ONLINE ARRANGEMENT]. Venue host, if different: [NAME AND ROLE]. Payment collector, if different: [NAME, ACTING FOR WHICH SUPPLIER]. Provider safeguarding contact and alternative: [DETAILS]. Do not issue this template until these fields and the session/payment schedule are completed. ## 2. Who provides your lessons Your tuition contract is with the Provider named above. The Provider organises and delivers lessons and is responsible for its tutors, legally required checks, supervision and premises. RTL Clubs supplies programme and app services under a separate agreement and is not a party to this tuition contract. Where the Provider employs or engages your tutor, you pay the Provider, not the individual tutor unless they collect on its behalf. A venue host does not become the tuition supplier merely by hosting lessons. ## 3. Sessions and price Agreed programme and learning service: [DETAILS]. Dates, duration and frequency: [DETAILS]. Fees including applicable taxes, billing dates and payment method: [DETAILS]. Trial, if any: [DETAILS OR NONE]. RTL programme access is [SEPARATELY PAID BY PARENT/FUNDED BY NAMED PAYER]. Any materials charge must identify what it covers and must not contradict existing RTL household printing or progression rights. The Provider will teach with reasonable care and skill and supply the stated service. It may substitute a suitably selected tutor while maintaining the agreed service and required safeguards. It will explain a material change and offer a fair alternative or refund for undelivered sessions if an acceptable alternative cannot be agreed. No particular learning outcome is guaranteed. ## 4. Attendance, cancellation and refunds Parent absence and rescheduling terms: [CLEAR, PROPORTIONATE NOTICE AND CHARGE RULES]. Provider cancellation: offer a mutually agreed replacement or refund the undelivered session. Ordinary termination by either party: [REASONABLE NOTICE AND TREATMENT OF PREPAYMENTS]. Do not charge a cancellation penalty exceeding a fair assessment of loss or retain payment for service not delivered without lawful grounds. Mandatory cancellation and remedy rights apply. For distance or off-premises service contracts where a statutory cooling-off right applies, the parent may cancel within 14 days after contracting by any clear statement to the Provider. If the parent expressly asks for an early start and receives the legally required information, a lawful proportionate charge may be due for service supplied before cancellation. The right ends on full performance only where the required request and acknowledgement were obtained. Do not assume an exemption simply because lessons have dates. Local legal review must confirm applicable rules, especially overseas. The parent may use: "I cancel tuition for [learner], agreed on [date]. My name and contact are [details]." No special form is required. ## 5. Care and participation The Provider will communicate session, collection, illness, emergency and additional-needs arrangements before attendance. Parents provide necessary accurate contact and authorised-collection information and discuss reasonable adjustments. Both parties treat children and adults respectfully. The attached localised G04 and G06 form part of these tuition terms only in the versions supplied with this agreement. The Provider, through its separate RTL operator agreement, remains subject to local-provider governance. Children are supported to understand expectations and do not give an adult contractual undertaking. ## 6. Concerns and exit Raise tuition concerns with [PROVIDER COMPLAINT CONTACT], or [ALTERNATIVE] if that person is involved. You may report network concerns directly through RTL Help and contact authorities without first confronting the Provider. In immediate UK danger call 999; elsewhere use the local emergency number. Neither provider complaints nor RTL Help is an emergency service. Restrictions on tuition must be based on an identified safety concern or material breach, proportionate and fairly considered, taking account of disability and reasonable adjustments. Explain decisions where safe and provide [PROVIDER REVIEW CONTACT]. RTL's network decision does not determine this tuition contract's refund consequences. Deal fairly with undelivered prepaid tuition and safe learner handover. ## 7. Data, liability and law The Provider's privacy notice [ATTACH VERSION] explains its processing. RTL's notice separately covers its service. Neither party excludes non-excludable liability or consumer rights. The Provider remains responsible for foreseeable loss caused by its breach or lack of reasonable care. Governing law and competent courts: [LOCAL LAW AND CONSUMER COURT RIGHTS, REVIEW BEFORE USE]. Acceptance is separately recorded by the Provider with the parent's identity, date, exact terms and completed schedule. RTL's account checkbox does not accept this contract. --- L06: Operator-Tutor Engagement Template and Checklist Version: review-2026-09-09.2 ## 1. Parties and status This agreement is between [OPERATOR LEGAL NAME, ADDRESS, NUMBER] and [TUTOR LEGAL NAME, ADDRESS], starting [DATE]. The parties must select and complete an employment, worker or genuinely self-employed arrangement after assessing the actual working relationship. A label or invoice does not determine legal status. This template is not ready for execution until status-specific statutory particulars and the fields below are completed. RTL is not a party. ## 2. Work and remuneration Role and duties: [DETAILS]. Location(s), hours, scheduling and supervision: [DETAILS]. Pay/rate, calculation, payroll or invoicing, payment dates, authorised expenses, tax and applicable pension arrangements: [DETAILS]. Holiday, sickness, family leave and other statutory entitlements: [STATUS-APPROPRIATE TERMS]. Trial/probation if lawful: [DETAILS OR NONE]. Notice, grievance, disciplinary arrangements and required statutory information: [ATTACH APPROVED TERMS]. Do not use unpaid mandatory work or deductions contrary to law. No substitution right may bypass suitability or safeguarding requirements. ## 3. Starting and carrying out work The Operator must establish role eligibility and complete legally required identity, right-to-work, safeguarding and suitability steps before permitting relevant work. It must specify reporting and supervision arrangements and ensure the Tutor knows emergency procedures. The Tutor must cooperate lawfully and disclose necessary changes affecting the work. The Operator retains recruitment and operational safeguarding duties. RTL neither performs those checks nor certifies the Tutor. The Tutor will provide the agreed work with reasonable care, maintain accurate records, follow lawful instructions and the attached G02, G03 and G05 versions, and report concerns through G06 and the Operator's local procedure. These documents do not reduce employment rights. Direct RTL professional access requires separate L04 acceptance. ## 4. Information and materials The Tutor must access only assigned records, keep credentials private, use approved equipment and report suspected data incidents promptly. No private client list may be built from learner records. Neither party receives ownership of children's work or personal data through this agreement. Existing RTL and third-party IP licences continue to apply. This template makes no new contributor assignment; any genuinely commissioned content arrangement is outside its scope. ## 5. Absence, disputes and exit Report absence to [CONTACT] using [METHOD] and follow lawful arrangements for cover. Raise concerns with [CONTACT] or [ALTERNATIVE]. No confidentiality or reputation term prevents protected disclosures. Either party may end the engagement under the completed notice and statutory rules. Network-access removal and employment termination are separate decisions; the Operator must follow applicable employment law even where RTL has restricted software access. At exit return equipment, reconcile pay and authorised expenses, hand over records securely and end access. Do not delete original learner records. Continuing confidentiality is limited to legitimate confidential information and preserves lawful reporting. Law and courts: [JURISDICTION]. Each party remains responsible for its own legal obligations; any proposed liability allocation requires status-specific advice. ## 6. Completion checklist The Operator records the status assessment; all required written particulars; pay and benefits; lawful checks and their locally held evidence; supervision and reporting contacts; attached policy versions; data-access scope; equipment; notice; jurisdiction; and each party's dated agreement. Record compliance outcome where needed by RTL, not a routine upload of criminal-record documents. Retain the completed engagement privately with the Operator and Tutor. --- L07: Venue-Use Template and Location Checklist Version: review-2026-09-09.2 ## 1. Parties and permission [VENUE LICENSOR LEGAL NAME AND ADDRESS] permits [OPERATOR LEGAL NAME AND ADDRESS] to use [PREMISES AND SPECIFIC ROOMS] for [DESCRIBED TUITION], from [DATE], at [DAYS/HOURS], with agreed capacity [CAPACITY SET BY ASSESSMENT]. RTL is not a party. The parties must obtain advice on whether their actual arrangement creates a lease, licence or other property rights; the heading does not determine this. ## 2. Charges and access Hire fee, taxes, deposit, payment dates and return/deduction conditions: [DETAILS]. Keys, arrival, set-up, lock-up, cleaning and storage: [DETAILS]. The Licensor warrants that it has authority to grant the agreed use and will identify known hazards and use restrictions. The Operator must obtain permissions applicable to its activity, including landlord, mortgage, insurer or regulatory permission where needed. No venue may be described as RTL safety-approved merely because it is registered in the app. ## 3. Responsibilities The Licensor maintains the agreed building systems, access and repairs allocated in [RESPONSIBILITY SCHEDULE]. The Operator assesses the teaching activity, supervises learners and tutors, manages attendance and collection, provides its required first aid and implements local safeguarding. Each party must meet its own health, safety, fire, accessibility and legal duties. Contractual allocation does not remove duties imposed by law. Agree emergency exits, evacuation and meeting point; first-aid arrangements; toilet access; accessibility; visitor control; cleaning; allergens and food arrangements; incident reporting; and who makes emergency calls. For homes, identify how private areas, household members, pets and visitors are separated from sessions and assess applicable permission and checking rules. Do not insert a universal staffing ratio or certificate requirement without the relevant assessment. ## 4. Insurance, disruption and liability Each party maintains insurance required by law and the completed agreement: [TYPES AND LIMITS, INSURER CONFIRMATION]. Notify material loss of cover affecting use. Notify unsafe conditions promptly; stop affected use where necessary and agree safe alternatives. If the Licensor cannot provide the agreed space, refund charges for unavailable use unless a suitable alternative is accepted. Force majeure does not allow indefinite retention of charges for unavailable premises. Each party is responsible for its own breach and negligence. Non-excludable liability remains. Any additional cap, damage deposit and deductible allocation must be expressly completed and reviewed: [DETAILS]. No blanket transfer of all premises liability to one party is implied. ## 5. Exit and records Term, ordinary notice and any break rights: [DETAILS]. A serious immediate hazard may require suspension of use; give reasons and review the restriction as appropriate. Provide a reasonable remedy opportunity for remediable breach. On exit return keys, remove authorised belongings, settle agreed charges and protect any records. The Licensor has no general right to learner records. The Operator handles parent notices and tuition remedies. Disputes, notices and governing law: [CONTACTS AND LOCAL LAW]. Both parties record dated agreement and retain this completed schedule privately. ## 6. Location checklist Before sessions, the Operator records legal operator and venue identity; lawful use and hours; age/activity/registration assessment; location entry in the app; capacity; fire and risk assessment; accessibility and adjustments; first aid; staffing and supervision; toilets; visitors/household members; attendance and collection; emergency and safeguarding contacts; permissions and insurance; review triggers; and responsible person/date. Review after material changes or incidents and at locally appropriate intervals. This checklist belongs to the local provider; it is not an RTL premises inspection. --- L09: Privacy Policies, Cookie Policy and Data Schedules Version: review-2026-09-09.2 ## L09-D. Purpose-specific data schedule The parties to each completed schedule are [CONTROLLER LEGAL NAME AND ADDRESS] and [PROCESSOR OR OTHER CONTROLLER LEGAL NAME AND ADDRESS]. Identify the linked L02 or L08 agreement and exact schedule version. Do not make every activity subject to a processor label. | Activity | Proposed roles | Activation requirement | | --- | --- | --- | | RTL direct household account, billing and programme service | RTL controller | Complete purpose, bases, privacy and retention records | | Local tuition, staffing, collection and local safeguarding | Teaching provider controller | Provider notice, lawful collection and local duties | | Hosting records solely under an organisation's documented instructions | Organisation controller; RTL processor only for this activity | Complete L09-E before processing | | Necessary transfer between independent provider and RTL purposes | Separate controllers | Complete L09-F and disclose transfer | | Jointly determined purposes and means, if actually present | Joint controllers | Article 26 allocation and accessible essence before processing | The parties must identify subject matter, duration, nature and purpose, data types, subjects, lawful sources, permitted recipients, locations, retention, contact routes and applicable safeguards for each activity. Default permitted subjects are authorised adult users and enrolled learners; special-category and criminal-offence processing are excluded unless expressly justified in a completed schedule. A commercial relationship or common programme does not by itself create a sharing permission. ## L09-E. Processor terms, only for identified processor activities The Processor shall process personal data only on the Controller's documented lawful instructions, including transfer instructions, unless applicable law requires otherwise. It shall inform the Controller of that legal requirement before processing unless prohibited, and promptly flag instructions it considers unlawful. The Controller determines lawful purposes, supplies appropriate notices and authorises only necessary data. The Processor shall ensure authorised personnel are bound by confidentiality and apply risk-appropriate technical and organisational security. The completed security annex must cover access control and least privilege, authentication, encryption as appropriate, logging, patching, backups, restoration, staff confidentiality and incident response. Annex: [SPECIFIC MEASURES AND SERVICE SCOPE]. A vague claim of complete security is not an annex. No subprocessor may be used without specific or general written authorisation recorded in [SUBPROCESSOR REGISTER]. For general authorisation, give prior notice of additions or replacements and a reasonable opportunity to object on data-protection grounds before processing changes. Resolve a substantiated objection through an alternative or lawful termination of the affected service. Impose materially equivalent obligations on subprocessors and remain responsible to the Controller for their performance. Assist the Controller with rights requests and security, breach, impact-assessment and regulatory consultation obligations, taking account of processing and available information. Notify the Controller without undue delay after becoming aware of a personal-data breach, provide available facts, consequences and response measures, and supplement as information becomes available. The Controller assesses its own regulator and individual notification deadlines; notification to it must not wait for a complete investigation. At the end, return or delete personal data at the Controller's choice and delete copies unless law requires retention. Record lawful holds and restrictions, and the treatment and expiry of backup copies. This clause does not delete independent controller records or override established permanent-record commitments without analysis. Make compliance information available and allow proportionate audits and inspections by the Controller or its appointed auditor, with confidentiality and security protections that do not frustrate legal rights. No restricted international transfer without lawful authority and safeguards. These duties survive while data is held. ## L09-F. Controller sharing and joint-controller arrangements For independent sharing, each party shall identify its own lawful basis and any special statutory condition, provide notice, share only necessary accurate information securely and restrict use to the documented purpose. Schedule the precise fields, subjects, frequency, lawful request/authority, recipients and retention. Coordinate corrections, rights requests and incidents promptly without preventing a person approaching either controller. Neither may use the other's disclosure to create unrelated marketing or learner access. Each handles its own legal duties and regulators; cooperation does not make either party liable for all of the other's processing by default. If the parties jointly determine an activity, complete an Article 26 arrangement allocating notices, rights contact, security, incidents, transfers, retention and assessment responsibilities, and make its essence available to individuals. People may exercise rights against each joint controller. Identify a contact point without restricting that right. Do not activate a joint activity with this allocation blank. The schedule belongs to the parties' single relevant role acceptance and does not require every parent to sign a data-processing agreement.